Crystal Glamm – Terms and Conditions
Welcome to Crystal Glamm. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, making a purchase, or engaging with any of our services, you agree to be bound by these terms.
Last Updated: November 19, 2024
1. Acceptance of Terms
By using this website or making a purchase, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services. We reserve the right to modify or update these terms at any time, and changes will be effective upon posting to the website. We recommend reviewing this page periodically for any updates.
2. Account Registration and Security
To use certain features of our website, such as placing an order, creating an account, or saving your preferences, you may be required to register and create an account. You agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain the confidentiality of your account information, including your username and password.
- Notify us immediately of any unauthorized use of your account or security breaches.
You are solely responsible for all activities that occur under your account, whether or not authorized by you.
3. Product Information
We strive to provide accurate and up-to-date product descriptions, prices, and availability. However, errors may occur. We reserve the right to correct any errors in pricing, product descriptions, or availability at any time, including after an order has been placed. If we are unable to fulfill your order due to a pricing error or out-of-stock item, we will notify you and provide options to proceed with your purchase.
4. Order Acceptance and Payment
When you place an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept or reject your order at our discretion.
- Payment Methods: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and other methods listed at checkout.
- Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email. This email confirms that we have received your order; however, it does not constitute acceptance of your order.
- Payment Authorization: Payment for orders will be charged to your payment method at the time of purchase. If there is an issue with your payment, we may contact you to resolve the issue or cancel the order.
5. Pricing and Shipping
- Pricing: All prices are listed in US dollars (USD). Prices may vary based on promotions, discounts, or changes in product availability.
- Shipping Fees: Shipping fees are calculated at checkout based on the delivery method and destination. For orders over $50 within the United States, we offer free standard shipping.
- International Shipping: We ship to a variety of international destinations. Shipping fees for international orders will be calculated during checkout.
6. Returns and Exchanges
Please refer to our Refund and Returns Policy for detailed information on returns, exchanges, and refund procedures.
- Eligibility: Returns are accepted within 14 days of receiving the item, provided the item is unused and in its original condition with all packaging, tags, and certificates.
- Non-Returnable Items: Customized or personalized jewelry, sale items, and gift cards are not eligible for return unless defective.
7. Intellectual Property
- Copyright: All content on the Crystal Glamm website, including images, logos, text, and graphics, is protected by copyright laws and remains the property of Crystal Glamm or its licensors. You may not reproduce, distribute, or otherwise use any content from the website without express permission.
- Trademarks: The trademarks, logos, and service marks displayed on the website are the registered and unregistered marks of Crystal Glamm, and may not be used without our permission.
8. Limitation of Liability
To the fullest extent permitted by law, Crystal Glamm shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or products, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
9. Indemnification
You agree to indemnify, defend, and hold harmless Crystal Glamm, its affiliates, employees, agents, and partners from and against any claims, damages, losses, liabilities, or expenses (including legal fees) arising out of your use of the website or violation of these Terms and Conditions.
10. Termination of Access
We reserve the right to suspend or terminate your access to our website at our discretion, without notice, for any violation of these Terms and Conditions, illegal conduct, or other behavior that we deem harmful to the website or its users.
11. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of New York, United States. Any disputes related to these terms shall be resolved in the courts located in New York County, New York.
13. Force Majeure
We shall not be held liable for any failure or delay in performing our obligations under these Terms and Conditions if such failure or delay is caused by events beyond our reasonable control, including but not limited to, acts of God, war, natural disasters, strikes, or government actions.
14. Changes to Terms and Conditions
We reserve the right to modify, update, or amend these Terms and Conditions at any time. When we make updates, we will revise the “Last Updated” date at the top of this page. It is your responsibility to review these terms periodically. By continuing to use our website after any updates, you accept the revised Terms and Conditions.
15. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: info@crystalglamm.com
- Phone: (845) 562-0288
- Address: 32 Barton St Newburgh, New York(NY), 12550
Thank you for shopping with Crystal Glamm!
